Cancellation Policy

How to cancel your Brain Whats subscription

Last updated: December 2025

1. Overview

This Cancellation Policy explains how subscriptions for Brain Whats can be canceled and what happens after cancellation.

Brain Whats is a software service operated by MISS KAYA LLC. By subscribing to our services, you agree to the cancellation terms outlined on this page.

2. Canceling Your Subscription

You may cancel your Brain Whats subscription at any time.

Cancellation can be completed by:

  • Accessing your account dashboard and canceling your plan, or

  • Contacting our support team at contact@brainwhats.com

There are no long-term contracts unless explicitly stated at the time of purchase.

3. When Cancellation Takes Effect

After cancellation:

  • Your subscription will remain active until the end of the current billing period

  • You will continue to have access to all features included in your plan during this period

  • No further charges will be made after the billing cycle ends

Cancellation does not result in an immediate loss of access unless requested by you.

4. Refunds and Unused Time

  • Canceling a subscription does not automatically generate a refund

  • Unused time within the current billing period is not refunded

  • Refund eligibility, if any, is governed by our Refund Policy

Please review the Refund Policy for details regarding refund conditions.

5. Subscription Renewals

If you cancel before your renewal date:

  • Your subscription will not renew

  • Your payment method will not be charged again

If cancellation occurs after a renewal payment is processed, access remains active until the end of that billing period.

6. Plan Changes vs Cancellation

You may choose to:

  • Downgrade your plan instead of canceling

  • Upgrade your plan at any time

Plan changes follow the rules outlined in our billing and pricing pages and do not qualify as cancellations.

7. Effect on Data and Account

After your subscription ends:

  • Your account may be downgraded or deactivated

  • Data may be retained temporarily according to our Privacy Policy

  • You may request data export or deletion at any time

Data deletion requests are handled separately through our Data Deletion Request page.

8. Account Suspension or Termination

If your account is suspended or terminated due to violation of our Terms of Service:

  • The subscription will be canceled immediately

  • No refunds will be issued

  • Outstanding balances, if any, remain payable

9. Contact Information

If you need help canceling your subscription or have questions about this policy, contact us:

Email: contact@brainwhats.com
Phone: +12513734897

Company: MISS KAYA LLC
Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States

10. Policy Updates

We may update this Cancellation Policy from time to time. Any changes will be posted on this page with an updated revision date.