Transparency and Responsible Use

Brain Whats Uses AI Technology

Brain Whats uses artificial intelligence to assist businesses with automating and managing customer conversations across supported messaging platforms such as WhatsApp Business.

We believe transparency is essential. This page explains how AI is used, what it can do, and where its limitations apply.

Our AI Technology

Brain Whats integrates advanced language models provided by third party AI providers to support automated messaging and conversation handling.

AI technology is used to:

• Interpret customer messages

• Generate suggested or automated responses

• Support multilingual conversations

• Analyze conversation patterns and intent

AI features are designed to assist communication, not replace human decision making.

What AI Helps With

Automated Message Assistance

AI can generate replies to common customer questions and requests based on your configured content and workflows.

Conversation Structuring

AI helps organize conversations by identifying intent, routing messages, and supporting follow up actions such as confirmations or notifications.

Interaction Insights

Conversation data may be analyzed to help businesses understand engagement trends and improve response quality.

Important AI Limitations

Please Read Carefully

Artificial intelligence has limitations. By using Brain Whats, you acknowledge and understand the following:

AI May Misinterpret Messages

AI systems may struggle with:

• Ambiguous or unclear requests

• Multi step or highly complex questions

• Cultural references, humor, or sarcasm

AI Can Produce Incorrect Information

AI generated responses may:

• Contain inaccuracies or incomplete information

• Sound confident even when incorrect

• Miss important contextual details

For critical or sensitive communications, human review is strongly recommended.

Knowledge and Context Limits

AI responses are based on pre trained models and provided inputs. This means:

• AI may not be aware of recent events

• AI does not access real time information unless explicitly provided

• AI does not possess human understanding or judgment

Not a Substitute for Professional Advice

AI features must not be used as a replacement for:

• Legal advice

• Medical or health guidance

• Financial or tax advice

• Professional consulting services

Human Handoff and Oversight

Brain Whats is designed to keep humans in control.

We provide:

• Manual takeover of conversations at any time

• Escalation options for complex or sensitive inquiries

• Support channels for direct assistance

If AI is not suitable for a situation, conversations can always be handled by a human agent.

Data Processing and AI

How Data Is Used

When AI features are enabled:

• Message content may be processed by automated systems to generate responses

• Data is transmitted securely using encrypted connections

• Information is handled according to our Privacy Policy

Brain Whats does not sell customer data.

Improvement and Learning

Conversation data may be used in an aggregated or anonymized manner to improve system performance. Users maintain control over integrations and usage settings.

Your Rights and Choices

You have the right to:

• Request access to your data

• Request deletion of your data

• Control platform settings and integrations

Details on exercising these rights are available in our Privacy Policy and Data Deletion pages.

Our Commitment

Brain Whats is committed to:

• Clear communication about AI usage

• Responsible and ethical AI implementation

• Ongoing improvements focused on reliability and safety

• Providing human support when automation is not sufficient

Our goal is to help businesses communicate efficiently while maintaining trust and accountability.

Contact Information

Product: Brain Whats
Company: MISS KAYA LLC
Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: contact@brainwhats.com
Phone: +12513734897