Data Deletion Request

Request removal of your personal data from Brain Whats systems

Last updated: December 2025

Your Right to Data Deletion

GDPR Article 17 – Right to Erasure

Under the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have the right to request the deletion of your personal data.

This page explains how you can submit a data deletion request for Brain Whats, a software service operated by MISS KAYA LLC.

What Data Can Be Deleted

You may request deletion of personal data processed by Brain Whats, including:

  • WhatsApp Business Data
    Messages, contact details, and conversation history processed through WhatsApp Business integrations

  • Facebook Messenger Data
    Messages, profile identifiers, and interaction history

  • Instagram Messaging Data
    Direct messages, usernames, and conversation activity

  • Account Information
    Your Brain Whats account details, email address, and profile data

  • Usage Information
    Platform activity, configuration settings, and preferences

  • Order and Transaction Data
    Order related data processed through connected platforms, where applicable

Processing Timeline

Once your request is received and verified:

  • We will process the deletion within 30 days

  • You will receive a confirmation email once the process is completed

  • If additional verification is required, we will contact you using the provided email address

Important Information Before You Proceed

Please note the following before submitting your request:

  • Data deletion is permanent and cannot be reversed

  • Some information may be retained where required by law (for example, financial or tax records)

  • Aggregated or anonymized analytics data may be retained, as it cannot be linked to you

  • Data stored directly on third party platforms (WhatsApp, Facebook, Instagram) must be deleted through those platforms separately

Submit a Data Deletion Request

To help us locate and remove your data accurately, please provide the following information.

Required Information

  • Full name

  • Email address associated with your account

  • Platform(s) used

    • WhatsApp Business

    • Facebook Messenger

    • Instagram Messaging

    • Brain Whats account

  • Account identifier (phone number, user ID, or account email)

Optional

  • Reason for deletion request

By submitting the request, you confirm that you understand this action is permanent and cannot be undone.

Alternative Request Method

If you prefer not to use a form, you may submit your request by email.

Email: contact@brainwhats.com
Subject: Data Deletion Request

Please include:

  • Your full name

  • Account email address

  • Platforms used

  • Account identifier (phone number, user ID, or email)

Frequently Asked Questions

How long does the deletion process take

We aim to complete all verified requests within 30 days. You will receive confirmation once completed.

Can deleted data be recovered

No. Once your data is deleted, it cannot be restored.

Does this delete my data from WhatsApp, Facebook, or Instagram

No. This request applies only to data stored within Brain Whats systems. You must contact Meta platforms directly to remove data from their services.

What if I have an active subscription

We recommend canceling your subscription before requesting data deletion. If not canceled, your account will be closed as part of the deletion process.

Is any data excluded from deletion

Certain records may be retained to comply with legal or regulatory obligations. If this applies to your request, we will inform you.

Contact Information

Product: Brain Whats
Company: MISS KAYA LLC
Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: contact@brainwhats.com
Phone: +12513734897