Table of Contents

1. Overview

2. Information We Process

3. AI Processing and Automation

4. How We Use Information

5. Data Retention

6. Your Rights and Choices

7. Log Data

8. Cookies and Tracking Technologies

9. Third Party Services

10. Children’s Privacy

11. Data Security and Compliance

12. International Data Transfers

13. Company Information

1. Overview

At Brain Whats, protecting your privacy is a priority.

This Privacy Policy explains how information is collected, processed, and safeguarded when you use the Brain Whats website and software platform, operated by MISS KAYA LLC, accessible at https://brainwhats.com/.

If you have any questions about this Privacy Policy, you may contact us at contact@brainwhats.com.

2. Information We Process

Brain Whats processes information only as necessary to provide its services.

Information You Provide

• Account details such as name, email address, and business information

• Subscription and billing related details

• Support communications and inquiries

• Configuration settings and preferences

Messaging and Platform Data

When you connect Brain Whats to supported messaging platforms, we may process:

• Message content sent or received through the platform

• Sender identifiers such as phone number or platform user ID

• Message timestamps and delivery status

• Files shared within conversations such as images or documents

Technical Information

• IP address and device type

• Browser and operating system information

• Usage activity within the platform

3. AI Processing and Automation

Use of AI Features

Brain Whats includes AI assisted functionality designed to help automate and manage customer conversations.

Messages processed through the platform may be analyzed by automated systems to:

• Understand message intent

• Generate suggested or automated replies

• Support workflow execution and analytics

Important Notice

AI generated outputs are produced automatically and may not always be accurate or complete. AI features are intended to assist communication, not replace human oversight.

Training and Improvement

Conversation data may be used in an aggregated or anonymized manner to improve platform performance. We do not sell conversation data, and you remain in control of your integrations and settings.

4. How We Use Information

We process information for the following purposes:

Service Operation

• Deliver chatbot and automation features

• Enable message routing and notifications

• Support integrations with connected platforms

Platform Improvement

• Monitor performance and reliability

• Improve features and usability

• Identify and resolve technical issues

Communication

• Respond to support requests

• Send important service updates

• Notify users of account or security related matters

Legal and Security Purposes

• Enforce platform policies

• Detect fraud or abuse

• Comply with legal obligations

5. Data Retention

We retain information only for as long as necessary to operate the service and meet legal requirements.

• Messaging data is stored temporarily for operational purposes

• Account information is retained while your account remains active

• Aggregated analytics data may be retained without identifying individuals

You may request deletion of your data by contacting contact@brainwhats.com.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access your personal information

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict certain processing

• Withdraw consent where applicable

Requests can be submitted by email to contact@brainwhats.com. We respond within a reasonable timeframe in accordance with applicable law.

7. Log Data

Like many online services, Brain Whats collects log information when users access the website or platform. This may include IP address, browser type, access times, and referring pages.

Log data is used for security, diagnostics, and performance analysis and is not used to personally identify users.

8. Cookies and Tracking Technologies

Brain Whats uses cookies and similar technologies to:

• Enable core website functionality

• Remember user preferences

• Improve site performance

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features.

9. Third Party Services

Brain Whats may rely on trusted third party services to operate the platform, such as:

• Cloud hosting providers

• Analytics and monitoring services

• AI processing partners

These providers process data only as required to perform their services and are subject to confidentiality obligations.

Brain Whats is not responsible for the privacy practices of third party websites or services you choose to connect.

10. Children’s Privacy

Brain Whats is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has provided personal data, please contact us so we can take appropriate action.

11. Data Security and Compliance

We implement reasonable technical and organizational safeguards to protect your information, including:

• Encrypted data transmission

• Access controls and authentication

• Ongoing monitoring for security risks

While we strive to protect data, no system can be guaranteed to be completely secure.

12. International Data Transfers

Your information may be processed or stored in jurisdictions outside your country of residence. Where applicable, we take steps to ensure appropriate safeguards are in place for international data transfers.

13. Company Information

Product Name: Brain Whats
Legal Entity: MISS KAYA LLC
Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: contact@brainwhats.com
Phone: +12513734897